Gambling at Falcon Casino should always be an enjoyable, controlled experience. We provide every registered player with a full suite of responsible gambling tools from the moment they sign up. All tools are available immediately in your account settings – no application or waiting period required.
If gambling stops being enjoyable or starts causing concern, our tools and external partners are here to help. Contact our support team any time via live chat or email.
Set a daily, weekly, or monthly cap on your deposits. Once reached, no further deposits can be made until the period resets.
Define a maximum net loss for a set period. When your limit is reached, further play is suspended automatically.
Control your total wager volume across all games over a defined period, independently of wins and losses.
Set a maximum duration for each gaming session. You are automatically logged out when your time limit expires.
Periodic on-screen reminders showing your session duration and total wager during the current visit.
Take a break for 24 hours up to 6 weeks. During a time-out, your account is suspended and no deposits can be made.
Permanently or indefinitely exclude yourself from Falcon Casino. Irrevocable during the chosen period. Activate in account settings or contact support. Also register with GamStop for simultaneous exclusion across all participating UK operators.
Request permanent account closure by contacting [email protected]. Withdraw any balance first.
Self-exclude from all participating UK gambling operators simultaneously. Free and confidential.
www.gamstop.co.uk
Free advice and support available 24/7.
www.begambleaware.org
Free counselling and National Gambling Helpline: 0808 8020 133.
www.gamcare.org.uk
Free global online support in multiple languages.
www.gamblingtherapy.org
Falcon Casino operates under a Costa Rica licence, independent of the UK Gambling Commission. We are not registered with GamStop. If you have self-excluded via GamStop, we strongly encourage you to respect your commitment and not register or play during your exclusion period.
Falcon Casino is strictly for players aged 18 and over. Age is verified before any withdrawal is processed. If you believe a minor has accessed your account, contact us immediately at [email protected].
